|
becuase i can't validate my new journal yet... to be submitted in Customerssuck community
I work for a home warranty company where we do claims on washers, dryers, refridgerators, electrical, plumbing, heating and air, water heaters... etc...
Me: Thank you for calling your home warranty company. This is Me, may i have a work order number or property address?
Customer: Yes it's 15 South Karing St (i enter it in as 15 S Caring, becuase wh)
Me: Can you please spell the street?
Customer: K-a-r-i-n-g
Me: (seeing several claims after entering in correct spelling, none which were recent) Is this on the heating system?
Customer: What?
Me: What is the claim on?
Customer: Did I do anything to you? becuase you have an ugly attitude.
Me: I'm sorry you feel that way, but this is my normal tone of voice ma'am.
Customer: You know what, if you dont change your attitude, I am going to speak with your supervisor. This claim is going to be on my garbage disposal, i need to place a claim on it.
Me: Oh thats where the confusion is, you need customer service, I can tranfer you if you would like.
Customer: Maybe i did dial the wrong number, but you need to change your attitude RIGHT NOW!!!
Me: Would you like me to transfer you?
Customer: YES!
(tranferred call)
WHAT THE HECK?
|
![[info]](http://p-stat.livejournal.com/img/userinfo.gif){kind=small}
insanelytragic's journal
Previous
